90. More Ease in Business Growth

If you think back to what stretched you the most at the beginning of your business, those things probably don’t feel that hard or challenging anymore. In fact, you’ve likely found a new level of comfort in achieving those goals or milestones. So if what you’re facing today feels intimidating or uncertain, know that it’s not forever, but the secret is in embracing the discomfort now.

As your business grows, you will continually cycle through periods of comfort and discomfort. Increasing your capacity for discomfort is an ever-evolving skill that is vital if you want to expand your vision of what’s possible. It all begins with accepting the fact that discomfort is part of the process, and this week, I’m inviting you to consider how you could be more willing to embrace discomfort.

Join me on this episode to learn why willingness is required for you to reach your vision of success, and how to begin increasing your capacity for discomfort. You’ll hear what happens when you increase your ability to be with difficult emotions, and why embracing discomfort is the secret to your success as an interior design business CEO.


CEO Summer School is my summer podcast series where we’ll explore the power of questions. Click here to join me in CEO Summer School!

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What You’ll Discover from this Episode:

  • The one trait all my successful clients have in common.

  • Why increasing your capacity for discomfort is an ever-evolving skill.

  • 2 reasons why chasing constant happiness can hinder your growth.

  • How willingness is required for you to embrace the discomfort of achieving bigger goals.

  • 3 actionable strategies for managing any emotion that arises.

Listen to the Full Episode:

Featured on the Show:


Full Episode Transcript:

Hey designer, you're listening to episode 90. In this episode, we’re revisiting the ever-so-important topic of getting comfortable with discomfort.

I chose this episode to support the last CEO Summer School release because I want you to consider how being willing, which is what we talked about on Summer School last week, is all about getting comfortable with discomfort. What I mean by discomfort is that sense of fear around failure, or self-doubt in trying new things, or experiencing emotions you’d rather not feel, like uncertainty or disappointment. All of that is willingness. Willingness to embrace the discomfort that comes with achieving new things, with expanding your vision of what it is you want to create personally and professionally.

You have to have willingness to do and to feel what is required of you to reach those big goals. And that begins with accepting that all of the uncomfortable stuff that comes with achieving your bigger goals is part of the process. It is part of the process, it’s how you get to where you want to go. This is cultivating an increased capacity of being willing to be uncomfortable. That is how you create your own version of success.

This episode you are about to listen to us a re-air of episode 6. Even if you’ve heard this episode in the past, I want you to give it a listen because increasing your capacity for discomfort in your interior design business is an ever evolving skill. It will never be done. Hopefully that’s not too disappointing to hear.

What I want you to consider is, thinking back, what was uncomfortable when you first started your business and stretched you greatly in the past? Those things probably don't feel very hard anymore. That's probably your new level of comfort. And what feels intimidating or brings up self-doubt today when you think about your vision one year from now of where you want to be? That is eventually going to be your new baseline of comfort.

It's uncomfortable now, but it will become more comfortable as you work on the skill of willingness and being comfortable with discomfort. You will continually stretch yourself, your abilities, what you think is possible, and then create a new baseline. Then you're going to stretch yourself some more and show yourself, oh my gosh. I didn't know that I was capable of that, but I did it. And create a new baseline, and so on and so on.

As your business and your goals grow, you will continually cycle through periods of comfort and discomfort. Always increasing your ability to be with whatever difficult emotions arise without letting them be the ones that call the shots in your business or determine what you're capable of or what is possible for you. I'm really looking forward to you revisiting this topic, and I'll be back next week with brand new episode of the CEO Summer School Series.

If you haven't already signed up, head over to desiid.com/summerschool, enter your email, and then you can get started right away with the bonus resources. And if you have signed up, thank you. I'm so glad you're joining me.

And you're loving the series, which I'm guessing you are if you're still here, please, please send the link to your design friends because I wanna spread the word about what we're doing here on the podcast. Plus, it's going to give you more opportunities to have conversations and insights around these topics to further integrate these lessons. Alright. I can't wait for you to dive into this episode. I will talk to you next Wednesday.

Welcome to The Interior Design Business CEO, the only show for designers who are ready to confidently run and grow their businesses without the stress and anxiety. If you're ready to develop a bigger vision for your interior design business, free up your time, and streamline your days for productivity and profit, you're in the right place. I'm Desi Creswell, an award-winning interior designer and certified life and business coach. I help interior designers just like you stop feeling overwhelmed so they can build profitable businesses they love to run. Are you ready to confidently lead your business, clients, and projects? Let's go.

What we're talking about today is one trait that my most successful clients have in common. It's also something that has allowed me to grow exponentially personally and professionally. I've had a lot of clients tell me that coaching with me is their secret weapon in business. While I'm incredibly flattered, what makes the coaching a secret weapon is their willingness to apply the coaching, specifically the concept of embracing emotion. This often means learning to be comfortable with discomfort. That's exactly what we're going to talk about today.

Most of us are taught from a very young age that discomfort is bad, that it is something we need to get rid of as soon as possible. I think we can all think back to being a kid and maybe being told not to cry or being offered a treat when we were upset. Or being told, "oh, it's okay," without the acknowledgement of "no, this is hard. This is something you're going through", or even just in entrepreneurship, I think we get this message too. We see quotes like "follow your passion and it'll never feel like work." I certainly experienced this when starting my interior design business. I was surprised at how stressful it could feel.

Remember, I thought I was escaping all that stress when I was starting my own business. When it felt hard and people around me didn't understand why I was doing it "to myself," it felt even harder. It felt like, wouldn't it just be easier to work for someone else? It wasn't supposed to feel hard when I was running my business.

I think there's really this collective belief that we're supposed to feel good all the time. This is not beneficial to us at all. I think it really stems from two different things. One is us as individuals not really knowing how to be with negative emotion and then engaging in all sorts of false pleasures to try and escape, which often just creates more negative emotion on the other side.

If you think about eating too much candy or snacks or scrolling Instagram for a really long time, it provides that quick dopamine hit, it is an internal escape. But, of course, whatever we're stressed about is just waiting for us on the other side. We often blame ourselves for those behaviors. So it doesn't really work, but our brains kind of trick us into doing it.

The other thing contributing to this idea that we're supposed to feel good all the time, I think is really also stemming from the discomfort that we have when others are experiencing difficult emotions, or when we don't know what to do with our own negative emotions, or we don't know what to do with someone else's negative emotions.

I often see this with clients where they're not wanting to stand their ground with their own client who's maybe pushing back. The designer is uncomfortable with their client's discomfort. They're also uncomfortable with the negative emotion that they're experiencing, such as self-doubt, or judgment, or questioning, or insecurity. What ends up happening is you're witnessing someone else have an uncomfortable reaction or emotion, and then you end up giving in because you can't be with their discomfort or your discomfort. Giving in feels like the easiest thing just to get that moment passed. While that works temporarily, it's not a long-term sustainable solution.

Being an entrepreneur, I like to say, is one of the greatest personal growth opportunities you'll ever be presented with. I like to think aside from being a parent. It's a lifetime of growth. You're going to solve one challenge and others will present. That is the cycle of having your own business. So truly the skill of learning to be comfortable with discomfort is a business skill that you are going to need as you continue to grow your interior design business.

I think a lot of times when I say this at first designers are like, "Oh, that is some bad news. I thought I was going to escape this at some point that I was going to get somewhere to some imaginary point and then I wouldn't have to feel these things anymore ever again." I want to encourage you to shift your mindset around this, that really challenges that come up and present themselves are an opportunity to evolve and to grow yourself as a person, grow your business. It's what keeps things interesting. And that's amazing. And it also feels awful at times. Can we be okay with that duality?

Emotions truly are just vibrations caused by our thinking. When you have a thought, that chemical reaction takes place in the body and creates the sensations that we know as an emotion. So let's just say you were presenting a design fee and you have the thought, "They're never going to pay for this." You might experience then the emotion of uncertain or insecure. Or maybe you're going to market yourself on Instagram and you're thinking to yourself, "What are people going to think?" You might feel exposed or judged.

But uncertain, insecure, exposed, judge, those aren't happening because of the post on Instagram or because of the dollar amount of the design fee. It's happening because of the thought that is triggering that chemical reaction. No emotion can harm you. It might feel really uncomfortable, but emotions are truly harmless.

As I've been talking about emotions, I've been referring to them as positive and negative because that's really relatable and how we typically refer to them. I think that we can all agree that there are certain emotions we'd prefer to have more of and some that are less desirable. At the same time, the truth is emotions are 50-50. We're going to experience 50% negative, 50% positive. You could look at that from the perspective of a daily experience over the course of a week, a month, a year, a lifetime. We have to have the positive and we have to have the negative. The two can't exist without each other.

We have to know what sad feels like in order to feel happy. We have to know what disappointed feels like in order to understand the feeling of proud or accomplished, there has to be that contrast. Think about this in the context even of designing a room. You have to have contrast, whether that's color, texture, sheen, in order to appreciate the other elements. Think about if you had a room that was just full of everything being incredibly rough texture. You wouldn't really notice the texture because it would just become monolithic. You have to have the smooth elements, the shiny elements to appreciate the texture.

It's the same thing with our emotions. This is simply the human experience. Most of us are running around believing it should be maybe 80-20 or 90-10. That's a large part of what creates the additional suffering. When we argue with the fact that there is positive and there is negative to running your interior design business, that layer of wishing it wasn't that way is creating additional emotional pain. The ironic part is that once you accept the idea that life is 50-50 or business is 50-50, you actually start to experience it more like it's 80-20, and the 20 doesn't hit you as hard.

There's really three things you can do within an emotion. The first is that you can resist it. That might look like avoidance, wishing it wasn't there. I like to think of it as trying to hold a door shut when there's someone or something else really pushing hard against the door. It takes a lot of energy and it's exhausting. The second thing you can do is react to an emotion. Typically, this looks like acting out in some behavior or verbally. Lastly, the third thing is that you can embrace an emotion. This is one of the three steps in the Out of Overwhelm process.

When we embrace emotion, we're talking about allowing it to be there, letting the emotion be present without expecting it to go away and not letting it be the driving force of your actions or letting it run your business. Allowing or embracing emotion is really the most effective and least energy intensive approach. One way you can think about it is inviting it in. So instead of holding that door shut with all your might, consider maybe just opening the door. That doesn't mean that you have to let that guest in and let it overtake your business or call all the shots, but you can at least offer it a seat.

When you're learning to embrace emotion or become comfortable with that discomfort, the first step is always going to be awareness. It's to notice what emotions you're avoiding, resisting, or reacting to. You can simply name the emotion. "Oh, this is anxiety." Or, "Oh, I'm feeling disappointment right now." Or, "I'm feeling some fear about how this is going to go." If you can, try and tap into what you're thinking that's creating that emotion as a next step. Even just naming the emotion has so much impact.

If you are able to tap into what some of those storylines are, what are the ones that you have on repeat? For a lot of my clients, it might be, “I don't know how to do this,” “I'm always behind,” "This isn't going to work." I think this is a particularly interesting one. Even things that you think should be good for your business, like setting up systems that you might be, in theory, excited about can be uncomfortable because you might feel a little confused, you might feel bored. So remember that even when there's things that you think you want to do, it might still be uncomfortable.

You might also be thinking, "I just don't want to do this." Sometimes we do things in our business that we don't necessarily feel like doing, but we have to do them because it's part of running the business. So just noticing and naming the emotion created by a thought can give you so much perspective and it will release some of that emotional charge.

I really encourage you to stop thinking of your emotions as stop signs, but something to move through. Of course, you're going to feel self-doubt. Of course, you're going to experience uncertainty. You're a business owner and that doesn't mean anything has gone wrong. You're always going to be doing new things, encountering new problems to solve. It makes sense that you're going to have these emotions as a business owner, and at the same time, you can continue to move forward.

Everything that you want is on the other side of an emotion, or rather being willing to feel an emotion or allow it to be present. Let me give you a couple of examples so you have an understanding of how this might look. Consider if you were truly willing to feel disappointed. What would that open up for you in terms of your possibilities? Would you be willing to approach that builder you've been wanting to work with, knowing that they might say they're not interested in working together? Would you be willing to set your fees where you know they need to be, knowing it won't work for every client and you might have to risk feeling rejected?

This can go for positive emotions too. Positive emotions can sometimes be equally as uncomfortable because we're not used to allowing them to be there. Let's think about this. If you were willing to let yourself be proud, would you be willing to talk unapologetically about your work in social gatherings? Would you be willing to pitch your work to a magazine? What would happen if you were really truly willing to feel proud of yourself and to celebrate how far you've come?

This week, I want you to play around with practicing the skill of embracing emotion. This does not take long. You can do it as you're going about your day. It doesn't need to be another thing you put on your to-do list. When you notice you're experiencing an emotion, just simply notice where it's living in your body. Is it in the shoulder? Is it in your chest? Is it in your stomach? Just mentally note where it is. Mentally note what the actual emotion is.

If this feels hard, know that you are not alone. Most of us are not taught this. I actually give clients a list of emotions in Out of Overwhelm because most of us have a very limited emotional vocabulary. We're used to just putting everything in the bucket of mad, sad, happy, and glad. So if you're having trouble coming up with words, you can always just Google a list of emotions and just see what those different flavors are.

As you notice where the emotion lives in the body, start to experience it, start to describe it. Maybe it has a temperature or a texture. Maybe it is a solid or hollow experience. Maybe it's moving or maybe it's staying still. Use that creative brain of yours to explore what the emotion feels like in your body. The beautiful thing is, once you start to put your attention on those sensations, they do start to lessen and dissipate. Even if it's not totally gone, you start to build evidence for yourself that you can handle anything that comes your way.

So try it this week. You're going to increase your capacity to experience the discomfort that comes with running your interior design business. Think about it almost like going to the gym. You're going to be lifting those reps and getting stronger. You want to lift enough that you get your muscles to grow and also not too much so that you end up hurting yourself. So take this gently, take it slowly and just see what it's like.

I know there's some of you who are just like me, where I was like, "I don't have time for this feeling stuff. That feeling stuff is not for me." So if you're thinking that right now, I really want to share that you don't have time to not do the feelings work. You can always just notice this as you're going about your day. Research shows that it usually takes only around 90 seconds for a wave of an emotion to pass. So compare that to the time you spend procrastinating on your billing because you're feeling anxious about hitting send and sending it to a client. Or compare that to the amount of time you spend having negative self-talk about something you missed on a project when you could just allow the emotion and get back to problem solving.

You're also going to be putting rocket fuel on achieving your goals in your interior design business. You're going to be able to achieve things you never thought were possible for you because the emotions that you're not willing to feel are what's in the way of you achieving those goals. Things like tripling your design fees, being published in House Beautiful, starting a wait list and saying no to non-ideal clients, being able to build a team, managing your time to create space for that high level of creative thinking you're meant to do. This work impacts everything in your business and it's going to extend to your personal relationships as well.

Feelings really are the secret to your success as an interior design business CEO. They cannot be ignored. You've probably been trying to push them away for a long time, and you probably can see that that approach doesn't work. So just give this a try this week. I invite you to just play with it. Use it as an experiment. Emotions are just vibrations, and they aren't a sign that anything has gone wrong or a reason to not pursue your goals. They are what is in the way of your goals. It's how you become a confident interior design CEO by allowing and embracing emotions.

So that's what I've got for you today. I'll talk to you in the next episode.

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Thanks for joining me for this week’s episode of The Interior Design Business CEO. If you want more tips, tools and strategies visit www.desicreswell.com. And if you’re ready to take what you’ve learned on the podcast to the next level, I would love for you to check out my signature group coaching program, Out of Overwhelm.

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91. Rocks & Hard Places (CEO Summer School)

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89. Are You Willing? (CEO Summer School)